We at Optigo Networks are pleased to announce that Wayne Tighe, former VP of Software Sales at Tridium, has joined our team as VP of Global Sales. Wayne’s guidance and insight will be key to driving Optigo Networks’ explosive growth in the smart building industry. We chatted with Wayne to find out why he’s excited to work with the Optigo team, and what his vision...
We at Optigo Networks are pleased to announce that Jim Whalen, SVP Chief Information Officer at Boston Properties, has joined our board of directors. He has a wealth of experience in the real estate industry, and will bring keen insights to the company’s board. We chatted with Jim, to learn more about his experience, why he’s excited to work with...
One year ago today, Optigo launched Visual BACnet. When we released the advanced visualization tool on September 10th, it had already been through months of beta testing, feedback, and development. We had revised, refined, and repeated. We knew that a powerful diagnostics and analytics engine would drive the future of BACnet and smart buildings worldwide. We believed...
Controllers are offline. You try resetting your BACnet router to get them back on. It works, and the controllers come online… But then the controllers off of a different router go offline, and you have to solve the problem all over again.
BACnet networks are pretty predictable. Apart from new device additions, the network activity is normally very regular and regimented: lighting and HVAC go on and off according to tenants’ needs, while surveillance and security systems remain on. Problems like devices dropping offline, breakers restarting, and a slow network don’t just suddenly erupt out of nowhere… Or at...
Image via http://informedmag.com/
As a salesperson, your relationship with your customer should never end at the installation.
The true value of a sale doesn’t come until long after the first purchase order has come through. The real value comes from the service contract.
Service plans are important for businesses and clients alike. Your company gets consistent contracts and customer loyalty. Clients benefit from maintenance,...
“An ounce of prevention is worth a pound of cure.” There’s truth to that bit of wisdom, but it’s easy to forget in some cases. Take service contracts, for example. Lots of people don’t think they need them. Worse, they worry their investment won’t see returns. They think they’ll just get an occasional visit to tighten screws and tap on controllers.
It’s important to show your customers more benefit out of their service...
Operational Technology (OT) networks are a growing point of contention in the diverse world of smart buildings. At Optigo Networks, we believe similar devices with similar protocols should be managed together, and those that are significantly different should be managed separately.
We chatted with our Director of Sales, Erik Haberger, for more on the risks and concerns when...
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